You can be as involved as you like, we are here to cater for your requirements. If you would like to be a part of the vetting process then you are welcome.
Viewing entries in
We will provide secure access to your home by being on call at all times for you and the guest if there is any complications. We meet and great the guest upon arrival and are there when they leave.
Every enquiry goes through a vetting process which involves asking specific questions about the guests and their group including ages, singles or couples families or friends.
We generally deter from groups under 30 and focus on families. We also require a credit card holding bond with every booking made.
Our process post- stay is to professionally clean your home and report any issues. We provide fresh linen, towels, and restock supplies.
Home takes the effort out of renting your home. We list and manage your property on top holiday rental sites including Airbnb, Homeaway, and Book a bach. We handle listings, calendars and bookings. Guest key exchange, cleaning, maintenance, and guest communication before, during, and after each reservation.
Nothing in life is risk free and renting out your place is no exception. This said, we have a number of processes in place to minimize these risks so that the worst you’ll suffer should be the odd broken tea-cup.
The risk management process starts with our guest screening services, which weed out any undesirable visitors, as well as those that don’t fit your individual criteria. We also check your property between guests so if something is damaged or missing, we’ll know about it.
As an extra precaution, we strongly encourage you to consider lockable storage for any valuable items you don’t want getting into your guests’ hands and we can help you sort through the relevant options.
We also suggest setting up your home with insurance designed specifically for short term rental properties.
We go through all of this in our first meeting because we want you to feel safe and secure when it comes to renting out your place.
For hassle-free hotel returns, we charge a risk-free commission of 20% for full management of marketing & management of your home. This will be deducted from your rental revenue before being released from a trust account on the first 10th of the month following the booking.
Firstly, we help you earn more. We know the short term rental market inside out and understand what works in a listing and how to get yours right to the top of search results. Our ability to continuously optimise the nightly rate using our smart pricing data means that we’re maximizing your income, every day of the week.
We also know how to provide a wonderful guest experience and are perfectionists when it comes to guest communication, property presentation and thoughtful touches. We put so much time and effort into this because wonderful guest experiences lead to glowing reviews, which add to the perceived value of your property. More demand leads to better occupancy rates and higher income.
Secondly, we take all the hassle out of hosting. With us, there’s no more waiting around for guests at check-in, no more sweaty summertime cleaning sessions, no more last-minute attempts to dry hand towels with the hairdryer, and no more missing out on a booking request because you were in a plane over the Atlantic. It’s just peace of mind, excellent reviews and more money in your pocket.
This depends on your property. Someone who rents out a three bedroom investment property year round will obviously make more than someone who only rents their studio when they’re out of town. The good news is that after our first meeting, we’ll be able to give you a very clear indication of what your place will earn.